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Sr. Director - Remote

Company: Magellan Health
Location: Carmichael
Posted on: September 12, 2021

Job Description:

This Sr. Director position will have a specific focus on new Client onboarding for Magellan's Specialty division. Needs a depth of understanding of Radiology Benefits Management, process and workflow development, SQL server concepts, and experience working with external customers, internal business stakeholders, and management of staff who will be configuring the systems for new client implementations.

This is a fully remote position, allowing you to work from the comfort of your own home.

This position is the Analysis, Process, Design and Quality leader for a business unit or an operational area within the company. This role is a unique combination of highly evolved analytical skills and ability to envision, shape, drive a strategy and be creative in order to realize ambitious goals on behalf of the business. A trusted advisor to the business and technical teams who is able to communicate a clear point of view in strategic discussions with executive leadership. Remains poised, assertive and decisive under pressure. Will be included in evaluating potential mergers and acquisitions and help drive Magellan to become a global leader in supporting technology to deliver better outcomes to our members. Leads by example and cultivates “all-in” or “all hands on deck” mentality. Excels at inspiring, motiving and creating highly productive teams that create world-class applications. Expert at attracting, hiring and developing a strong bench of IT Analysts. Inspires them to continuously improve their craft and capabilities. A visible leader both internal and external to Magellan who communicates the vision across the organization. Possess a wide range of competencies such as critical thinking, visualization and modeling techniques. Partners with teams across the organization to identify business process improvements and translates them to systems improvement focusing on scale, efficiency, and automation. Champion of strong analysis, design, testing methods and utilization of scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking and structured systems analysis and design. Establishes and refines metrics for key processes to deliver measurably differentiated business outcomes. Advocates strategic business and engineering needs from customers’ perspective. Fosters user-centric design culture, values, and principles throughout the organization. Clarifies design and team understanding of project’s vision and their role in its execution. Ensure alignment of design with the overall goals of the deliverable.

  • Partner with teams across the organization to identify business process improvements and translate them to systems improvement focusing on scale, efficiency, business system configuration and automation.
  • Gather business requirements and partner with teams to manage deliverables, testing and validation, roll-out and training, triage and resolution of issues.
  • Champion utilization of scientific approaches such as Critical Thinking, Lean Management, ITIL, Design Thinking and structured systems analysis and design. 
  • Establish, track, measure and refine metrics for key processes to deliver measurably differentiated business outcomes.
  • Maintain data integrity across multiple systems and identify and resolve inconsistencies.
  • Communicate across functions and act as a trusted advisor to business and technical teams.
  • Advocate strategic business and engineering needs from customers’ perspective. Foster user-centric design culture, values, and principles throughout the organization.
  • Clarify design and team understanding of project’s vision and their role in its execution. Align design with the overall goals of the deliverable.
  • Communicate the vision across the organization. Oversee and push strong analysis, design and testing methods and processes.
  • Mentor and empower the IT Analysis team to deliver great products; inspire them to continuously improve their craft and capabilities.
  • Hire, develop, grow, engage, motivate and manage managers and individual contributors.
  • Develop, mentor and coach the next generation of leaders.

Other Job Requirements

Responsibilities

  • Experience in Health care, PBM or insurance industries.
  • Experience dealing with ambiguity, solve complex problems and scale effectively across a large organization and highly distributed team.
  • Experience working with industry standard claims, billing or EHR systems.
  • 12+ years of related experience, including experience working with Agile and Lean methods.
  • Should have moved across different departments within IT to gain a broader perspective of the business/industry. Relevant certification and training.   
  • Demonstrated Complex Problem solving skills.
  • Demonstrated use of modeling and visualization techniques.
  • Ability to solve highly strategic and difficult business problems.
  • Demonstrated ability to coach, develop leaders and build skills within the team.
  • Success leading technically-challenging, cross-functional projects from inception to implementation.
  • Demonstrated utilization of Critical Thinking and Problem Solving Techniques.
  • Demonstrated financial acumen.
  • Ability to navigate business organizations, managing multiple cross-functional stakeholders, and negotiating optimal solutions across all parties.
  • Experience with identifying and establishing relevant metrics.

General Job Information

Title

Sr. Director - Remote

Grade

32

Work Experience

IT, Management/Leadership

Education

A Combination of Education and Work Experience May Be Considered. (Required), Bachelors: Computer and Information Science (Required), Masters

License and Certifications - Required

License and Certifications - Preferred

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their
position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Keywords: Magellan Health, Carmichael , Sr. Director - Remote, Other , Carmichael, California

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