Manager, Operations
Company: AdaptHealth
Location: Mountain View
Posted on: April 3, 2026
|
|
|
Job Description:
AdaptHealth Opportunity – Apply Today! At AdaptHealth we offer
full-service home medical equipment products and services to
empower patients to live their best lives – out of the hospital and
in their homes. We are actively recruiting in your area. If you are
passionate about making a profound impact on the quality of
patients’ lives, please click to apply, we would love to hear from
you. Operations Manager The Manager of Operations oversees the
operations performed within a branch. Specifically, providing
leadership, guidance, and coordination of services to ensure the
distribution of all medical equipment, supplies and services
delivered to a patient’s home accurately and on-time. Collaboration
with leadership, health systems, hospice partners and key community
referral sources to improve patient services. The Manager of
Operations may also serve as the site leader in absence of on-site
leadership. Job Duties: Comply with all current government
regulations and professional standards respecting patient care
Participate in educational and professional programs and/or review
professional literature on an ongoing basis to maintain knowledge
and competency in current and developing techniques, professional
standards, and the HME products and services offered by AdaptHealth
Oversees timely and efficient execution of all branch operations
including Delivery, Warehouse, Logistics and Respiratory staff
(with appropriate clinical supervisory support, as required) Ensure
that the services provided via the branch location are done so in
accordance with all federal, state and local laws, rules and
regulations, including but not limited to those put forth by: CMS,
Department of Health, DOT, FDA, OSHA, and the company’s
accreditation organization Manage logistics team providing daily
direction and communication to employees so that orders are routed
in a timely, efficient, and knowledgeable manner or exceed
productivity and cost per delivery goals Ensure cost-effectiveness
and delivery timeliness through selected method of delivery
regarding delivery management throughout organization Responsible
for managing inventory and working collaboratively with the
department leaders to ensure that all customers receive their goods
and services with a timely, efficient, and clinically safe manner
Control inventory at the branch level. Place purchase orders in
accordance with company restocking protocol Addresses service
concerns, identifies trends and reacts accordingly Work with
regional and department leadership to resolve concerns and to
improve the patient experience Responsible for root cause analysis
and problem resolution for all operations reviewing trends of
customer service failures, determines root cause analysis, and
implements appropriate communication / measures for improvements
Maintain rapport with ordering physicians and referral sources.
Inform the physicians and pertinent others of the changes in the
patient’s condition through visit reports and telephone
communication Conduct consistent communication with regional and
departmental leadership throughout organization to review delivery
resources to maintain the organizational goals and metrics for
patient care, safety, personnel, and maintenance Works with others
to ensure initial and ongoing training occurs regularly with return
demonstration and accountability as evidenced by achieving
operational and regulatory audit goals. Assist in resolving patient
equipment problems under emergency conditions Assist with
preventative maintenance, required service checks, and
patient/environmental assessment on home respiratory equipment
during scheduled visits to patients Other duties as assigned.
Requirements Minimum Job Qualifications: An associate degree from
an accredited college required, bachelor’s degree preferred Five
(5) years’ experience in the HME leadership is required Relevant
experience in health care, insurance customer services, claims,
billing is preferred Valid and unrestricted driver’s license in the
state of residence AdaptHealth is an equal opportunity employer and
does not unlawfully discriminate against employees or applicants
for employment on the basis of an individual’s race, color,
religion, creed, sex, national origin, age, disability, marital
status, veteran status, sexual orientation, gender identity,
genetic information, or any other status protected by applicable
law. This policy applies to all terms, conditions, and privileges
of employment, including recruitment, hiring, placement,
compensation, promotion, discipline, and termination.
Keywords: AdaptHealth, Carmichael , Manager, Operations, Healthcare , Mountain View, California