Community Support Facilitator
Company: Hope Services
Location: Mountain View
Posted on: March 6, 2026
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Job Description:
Community Support Facilitator Are you a person who enjoys
helping others? Are you currently seeking fulfillment in your
professional life? Hope Services is Silicon Valleys leading
provider of services to people with developmental disabilities and
mental health needs. We seek candidates who share our inspirations
& aspirations. Selection of staff is made on a competitive basis,
and we are committed to promoting diversity, equity, inclusion &
belonging at all levels >>>>> 2025 Winner of Mercury
News Best in Silicon Valley >>>>> ASPIRE to
Excellence CARF Accredited >>>>> 2024 Great
Nonprofits Top-Rated Nonprofit >>>>> Four-star
Charity Navigator >>>>> 2024 Candid Gold Seal of
Transparency Hope Services offers an OUTSTANDING benefits package,
including Medical, Dental, Vision, 401(k) Retirement, Life
Insurance, Tuition Reimbursement and a comprehensive Scholarship
Program, Generous Paid Vacation and Sick Time accrual plans and
more! *Pay Rate: $21.25 per hour Summary Provides support and
leadership for consumers to participate in activities and receive
services in community settings. Activities and services are defined
by the consumer and his or her Person Centered Plan and
Individualized Personal Plan. Essential Functions The following are
the essential functions of the position. An employee in this
classification is responsible for carrying out these functions: 1.
Provide group and/or individual support in the community as
identified in the consumers Individualized Personal Plan. 2.
Develop opportunities for consumers to participate as valued and
contributing members of the community. Facilitate and model
interactive relationships with community members. 3. Facilitate and
develop activities to build relationships, skills, and experience
in the community. Travel with and/or transport client throughout
the local community. 4. Develop and expand consumer participation
in typical and generic community activities chosen by the consumer.
5. Act as advocate on behalf of consumers served. 6. Complete
required forms and accountability documentation, incident reports,
case recordings, IPPs and other required documentation. 7. Maintain
a professional relationship with consumers, family members and
appropriate others. Represent HOPE in the community in a
professional manner. 8. Implement behavioral intervention plan when
needed to assure consumer safety and promote learning. 9.
Coordinates consumer programming with Centers activities, services,
and staff. 10. Acts as a mandated abuse reporter. 11. Perform other
duties as assigned, to assure efficiency of program services.
Qualifications Required High school diploma, GED, or equivalent,
plus two years of related experience or an approved combination of
experience and education. Possession of a valid California drivers
license and clear driving record. Knowledge, Skills and Abilities
1. A belief that all people are valued members of the community. 2.
An understanding of the principles of normalization and commitment
to community integration. 3. Ability to work independently and
cooperatively as a member of the team. 4. Excellent communication
and documentation skills including use of computerized word program
and data base. 5. Knowledge and understanding of alternative
communication systems and assistive technology. 6. CPR and First
Aid certification (Hope can provide necessary training, if needed).
7. Positive and cooperative attitude toward a consumer driven
service system working with developmentally disabled adults. 8.
Ability to be flexible with scheduling and work in a consumer
driven environment 9. Strong interpersonal skills. Ability to work
with a diverse population. Environmental Conditions Extensive
travel around town and in the consumer community; use of public
transportation where possible; exposure to climatic conditions,
heat, cold, humidity, dampness, sun, pollens; lifting/carrying
supplies for consumer supports to and from locations, walking,
standing, visual/auditory acuity while supporting consumer in the
community; position is community based and in local and consumer
home community, climbing stairs to reach the consumer is
occasionally necessary; work alone as well as closely with others,
sitting for periods of time in meetings and use of office
environment; produce work on computers/office equipment. The work
environment characteristics described here are representative of
those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. Do you have what it takes to make a difference? Inspire
and be inspired! Hope Services takes immense pride in maximizing
our employee engagement. Will you join us?? Visit
www.hopeservices.org to find out more about us and the people we
serve. Hope Services is an equal opportunity employer. We celebrate
diversity and are committed to creating an inclusive environment
for all employees not regardless of, but with consideration and
appreciation for race, color, religion or belief, national, social
or ethnic origin, sex, age, physical, mental or sensory disability,
HIV Status, sexual orientation, gender identity and/or expression,
marital, civil union or domestic partnership status, past or
present military service, family or parental status, or any other
status. $21.25 - $21.25 an hour Compensation details: 21.25-21.25
Hourly Wage PI35e72f52b042-25448-39838112
Keywords: Hope Services, Carmichael , Community Support Facilitator, Healthcare , Mountain View, California