Collections / Accounts Receivable

Company: SERVPRO Carmichael/Citrus Heights Roseville/E&W Mo
Location: Carmichael
Posted on: January 20, 2023

Job Description:

Job DescriptionSERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca is hiring an Administrative Assistant! BenefitsSERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional developmentAnd more! Collections / Accounts Receivable is responsible for collecting payments using skills in project management, organization, and communications to collect the payments from clients and customers. You would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace. Key Responsibilities
  • Maintain accurate records in QuickBooks Online
  • Create financial reports and perform analysis
  • Provide customer service for resolving client discrepancies, and collecting on past due business to business accounts
  • Manage and complete accounts receivable activities
  • Assist customers in understanding their invoice, resolve any discrepancies, and answer questions needed to obtain payment
  • Maintain excellent communications and customer service
  • Maintain tax, insurance, and compliance requirements.
  • Maintain Vendors, resources, and subconrtactors Necessary Experience
    • A minimum two years of business experience
    • Working knowledge of current business software technologies
    • Superb customer service, administrative, and verbal and written communication skills
    • 3+ year(s) of experience with QuickBooks Online® (most recent versions)
    • 2+ years of experience with collection activities
    • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
    • Polite, confident, and excellent customer service skills, including listening and questioning skills
    • Excellent organizational skills and strong attention to detail
    • Very self-motivated and goal-oriented
    • Ability to multi-task
    • Capability to work in a fast-paced, team-oriented office environment
    • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
    • Ability to learn new software, including Xactimate® and proprietary software
    • Experience in the commercial cleaning and restoration or insurance industry is desired
    • Ability to successfully complete a background check subject to applicable law Position Requirements
      • High school diploma/GED (preferred)
      • Must be knowledgeable in Microsoft Office
      • Attention to detail and problem-solving skills
      • Excellent written and verbal communication skills
      • Strong organizational skills with the ability to multi-task Skills/Physical Demands/CompetenciesThis is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Keywords: SERVPRO Carmichael/Citrus Heights Roseville/E&W Mo, Carmichael , Collections / Accounts Receivable, Accounting, Auditing , Carmichael, California