Collections / Accounts Receivable
Company: SERVPRO Carmichael/Citrus Heights Roseville/E&W Mo
Location: Carmichael
Posted on: January 20, 2023
Job Description:
Job DescriptionSERVPRO Carmichael/Citrus Heights
Roseville/E&W Modesto/Manteca is hiring an Administrative
Assistant! BenefitsSERVPRO Carmichael/Citrus Heights
Roseville/E&W Modesto/Manteca offers:
- Competitive compensation
- Superior benefits
- Career progression
- Professional developmentAnd more! Collections / Accounts
Receivable is responsible for collecting payments using skills in
project management, organization, and communications to collect the
payments from clients and customers. You would be asked to assist
office teammates and all customers by handling office tasks,
providing polite and professional assistance via phone and e-mail,
and generally being a helpful and positive presence in the
workplace. Key Responsibilities
- Maintain accurate records in QuickBooks Online
- Create financial reports and perform analysis
- Provide customer service for resolving client discrepancies,
and collecting on past due business to business accounts
- Manage and complete accounts receivable activities
- Assist customers in understanding their invoice, resolve any
discrepancies, and answer questions needed to obtain payment
- Maintain excellent communications and customer service
- Maintain tax, insurance, and compliance requirements.
- Maintain Vendors, resources, and subconrtactors Necessary
Experience
- A minimum two years of business experience
- Working knowledge of current business software
technologies
- Superb customer service, administrative, and verbal and written
communication skills
- 3+ year(s) of experience with QuickBooks Online® (most recent
versions)
- 2+ years of experience with collection activities
- Outstanding written and verbal communication skills, including
proper pronunciation and grammar, and a consistently courteous and
professional tone of voice at all times
- Polite, confident, and excellent customer service skills,
including listening and questioning skills
- Excellent organizational skills and strong attention to
detail
- Very self-motivated and goal-oriented
- Ability to multi-task
- Capability to work in a fast-paced, team-oriented office
environment
- Proficiency in Microsoft Office (i.e., Outlook, Word,
Excel)
- Ability to learn new software, including Xactimate® and
proprietary software
- Experience in the commercial cleaning and restoration or
insurance industry is desired
- Ability to successfully complete a background check subject to
applicable law Position Requirements
- High school diploma/GED (preferred)
- Must be knowledgeable in Microsoft Office
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
Skills/Physical Demands/CompetenciesThis is a role in a fast-paced
office environment. Some filing is required which would require the
ability to lift files, open filing cabinets, and bending or
standing as necessary. Ability to successfully complete a
background check subject to applicable law Each SERVPRO® Franchise
is Independently Owned and Operated. All employees of a SERVPRO
Franchise are hired by, employed by, and under the sole supervision
and control of an independently owned and operated Servpro
Franchise. Servpro Franchise employees are not employed by, jointly
employed by, agents of or under the supervision or control of
Servpro Industries, LLC or Servpro Franchisor, LLC (the
Franchisor), in any manner whatsoever. All Sample Forms provided by
Servpro Industries to Servpro Franchises should be reviewed and
approved by the Franchise's attorney for compliance with Federal,
State and Local laws. All Sample Forms are provided for
informational purposes and Servpro Franchises may choose whether or
not to use them.All employees of a SERVPRO® Franchise are hired by,
employed by, and under the sole supervision and control of an
independently owned and operated SERVPRO® Franchise. SERVPRO®
Franchise employees are not employed by, jointly employed by,
agents of, or under the supervision or control of Servpro
Franchisor, LLC, in any manner whatsoever.
Keywords: SERVPRO Carmichael/Citrus Heights Roseville/E&W Mo, Carmichael , Collections / Accounts Receivable, Accounting, Auditing , Carmichael, California
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